About Us

summetix (formerly known as ArgumenText) uses Argument Mining to discover hidden insights in your customer's feedback and to monitor and discover tech and innovation trends. summetix GmbH is a Spin-Off of the Ubiquitous Knowledge Processing (UKP) Lab at the Technische Universität Darmstadt.

Piktogramm Text Mining
Argument Mining

State-of-the-art text mining methods add pertinent meaning to unstructured texts.

Piktogramm Deep Learning
Deep Learning

Advanced machine learning techniques ensure high precision in your applications.

Piktogramm Big Data
Big Data

Scalable infrastructures process huge amounts of textual data in record time.

Advanced Customer Feedback Analysis

  • Reduce customer feedback

    In the first step, customer feedback is reduced to the core information, i.e. meaningful statements about specific error patterns, but also the strengths of a product.

  • Cluster similar statements

    In the next step, similar groups of such statements are combined into clusters containing repeatedly mentioned product problems and strengths.

  • Generate insights

    Clusters are then correlated with customer feedback metadata like a production date, a product line, or sales market. Based on this, our customers can prepare or adapt specific actions for product development and improvement or communication campaigns.

Advanced Innovation Monitoring

  • Search for anything

    You can search for new technologies or hot topics around innovation, but also for products, in thousands of sources.

  • Identify arguments

    The most important pro and con arguments will be identified, helping you to quickly understand potentials and risks of any topic of interest.

  • Understand trends

    By analyzing arguments over time, you will get insights about the past developments and potential future tech trends.


Also see our Partners



The technology behind summetix ("ArgumenText") is based on several years of intense research in multiple areas of Natural Language Processing, Deep Learning and Argument Mining. The results have been published in top-tier scientific venues. Below is an overview of the most important components of our system.

Monitoring and trend Discovery
Monitoring and Trend Discovery

Scalable infrastructures process huge amounts of textual data in record time. Details in:

Available for multiple languages
Available for multiple languages

Multilingual models are available for your language-dependent document collections. Details in:

View all publications

Latest News
Nov 25, 2022 summetix is part of the AI Startup Rising Accelerator by hessian.AI

The AI Startup Rising Accelerator is a 3 months program aiming to support startups with an AI-centric business model in their scale-up stage with a focus on internationalization. It runs once a year and offers a variety of different benefits such as price money, mentoring, recruiting, politics and expert evenings and preparations for bigger investments.

Sep 16, 2022 Startup Award Alert: summetix wins Company Battle in Aschaffenburg

summetix won the Company Battle at Gründermesse Aschaffenburg. The event is hosted by Digitales Gründerzentrum Aschaffenburg. They are organizing the event in cooperation with the TH Aschaffenburg in order to strengthen innovation, digitalization and general start-up qualification in the Bavarian Lower Main region.

Sep 12, 2022 summetix is part of Creative Destruction Lab at University of Oxford!

Creative Destruction Lab is a nonprofit organization that delivers an objectives-based program for massively scalable, seed-stage, science- and technology-based companies. During the program, our founders will exchange ideas with peers from other AI startups and high-profile mentors from across the globe.

Jun 1, 2022 Event Alert: Hinterland of Things

On the 1st of June, we are going to participate in Hinterland of Things, a German Startup conference and exhibition. Visit us at our booth to connect with the team and learn more about our product!

More News

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