summetix (formerly known as ArgumenText) uses Argument Mining to discover hidden insights in your customer's feedback and to monitor and discover tech and innovation trends. summetix GmbH is a Spin-Off of the Ubiquitous Knowledge Processing (UKP) Lab at the Technische Universität Darmstadt.
In the first step, customer feedback is reduced to the core information, i.e. meaningful statements about specific error patterns, but also the strengths of a product.
In the next step, similar groups of such statements are combined into clusters containing repeatedly mentioned product problems and strengths.
Clusters are then correlated with customer feedback metadata like a production date, a product line, or sales market. Based on this, our customers can prepare or adapt specific actions for product development and improvement or communication campaigns.
You can search for new technologies or hot topics around innovation, but also for products, in thousands of sources.
The most important pro and con arguments will be identified, helping you to quickly understand potentials and risks of any topic of interest.
By analyzing arguments over time, you will get insights about the past developments and potential future tech trends.
Davide Cadamuro, AI Architekt at BMW Group IT
"With the help of the argument mining solution from the deep learning start-up summetix, we can extract essential information from social media. Our quality assurance department as well as brand and product development can use that information to derive specific instructions for optimizing our products and customer experience."
Tobias Kehl, Project Lead AI Startup Rising at hessian.ai
"Working with summetix, we wanted to make a unique contribution to the 2021 federal elections in Germany. Using the company's AI technology, we were able to analyze all press coverage surrounding the elections and present viewpoints and arguments of political actors on any topic. The freely accessible tool has helped many voters to get independent and diverse information based on their own priorities. The cooperation with summetix was a lot of fun. All our requirements were met or exceeded despite a tight timeline."
Oliver Heyden, Chief Strategy Officer at pressrelations
"We are fully convinced that summetix' technology clearly improves the way we satisfy our customers' information needs. summetix' explorative approach to uncover the tone and key argumentation in online news generates results very close to our analysis approach as well as very fast, in a matter of minutes instead of days. With summetix' analytics technology we will enlarge our current product portfolio to fulfill our customers' needs to gain deep textual insights and react to a dynamic market environment much faster than currently possible."
The technology behind summetix ("ArgumenText") is based on several years of intense research in multiple areas of Natural Language Processing, Deep Learning and Argument Mining. The results have been published in top-tier scientific venues. Below is an overview of the most important components of our system.
Advanced machine learning techniques ensure high precision in your applications. Details in:
Argument similarity controls a precise and scalable grouping of statements.
Multilingual models are available for your language-dependent document collections. Details in:
summetix won the Company Battle at Gründermesse Aschaffenburg. The event is hosted by Digitales Gründerzentrum Aschaffenburg. They are organizing the event in cooperation with the TH Aschaffenburg in order to strengthen innovation, digitalization and general start-up qualification in the Bavarian Lower Main region.
Creative Destruction Lab is a nonprofit organization that delivers an objectives-based program for massively scalable, seed-stage, science- and technology-based companies. During the program, our founders will exchange ideas with peers from other AI startups and high-profile mentors from across the globe.
On the 1st of June, we are going to participate in Hinterland of Things, a German Startup conference and exhibition. Visit us at our booth to connect with the team and learn more about our product!
We are looking forward to the coming months of collaboration with PwC Scale. The renown program offers exciting insight sessions and masterclasses.