summetix uses Argument Mining and large language models to discover hidden insights in your customers' feedback and to monitor and discover tech and innovation trends.
Understand your customers in depth and breadth
Understand trends and discover new topics
Mine arguments in scientific content
Our argument mining based technology discovers truly actionable insights.
We reduce the amount of text you need to screen by 90%.
We read at least a 1000x faster than humans, but have human-level accuracy.
In the first step, customer feedback is reduced to the core information, i.e. meaningful statements about specific error patterns, but also the strengths of a product.
In the next step, similar groups of such statements are combined into clusters containing repeatedly mentioned product problems and strengths.
Clusters are then correlated with customer feedback metadata like a production date, a product line, or sales market. Based on this, our customers can prepare or adapt specific actions for product development and improvement or communication campaigns up to 6 months earlier.
summetix GmbH (formerly known as ArgumenText) is a Spin-Off of the Ubiquitous Knowledge Processing (UKP) Lab at the Technische Universität Darmstadt. The technology behind summetix is based on several years of intense research in multiple areas of Natural Language Processing, Deep Learning and Argument Mining. The results have been published in top-tier scientific venues. Below is an overview of the most important components of our system.
Advanced machine learning techniques ensure high precision in your applications. Details in:
Argument similarity controls a precise and scalable grouping of statements. Details in:
Scalable infrastructures process huge amounts of textual data in record time. Details in:
Multilingual models are available for your language-dependent document collections. Details in:
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The AI Startup Rising Accelerator is a 3 months program aiming to support startups with an AI-centric business model in their scale-up stage with a focus on internationalization. It runs once a year and offers a variety of different benefits such as price money, mentoring, recruiting, politics and expert evenings and preparations for bigger investments.
summetix won the Company Battle at Gründermesse Aschaffenburg. The event is hosted by Digitales Gründerzentrum Aschaffenburg. They are organizing the event in cooperation with the TH Aschaffenburg in order to strengthen innovation, digitalization and general start-up qualification in the Bavarian Lower Main region.
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