summetix (formerly known as ArgumenText) uses Argument Mining to discover hidden insights in your customer's feedback and to monitor and discover tech and innovation trends. summetix GmbH is a Spin-Off of the Ubiquitous Knowledge Processing (UKP) Lab at the Technische Universität Darmstadt.
In the first step, customer feedback is reduced to the core information, i.e. meaningful statements about specific error patterns, but also the strengths of a product.
In the next step, similar groups of such statements are combined into clusters containing repeatedly mentioned product problems and strengths.
Clusters are then correlated with customer feedback metadata like a production date, a product line, or sales market. Based on this, our customers can prepare or adapt specific actions for product development and improvement or communication campaigns.
You can search for new technologies or hot topics around innovation, but also for products, in thousands of sources.
The most important pro and con arguments will be identified, helping you to quickly understand potentials and risks of any topic of interest.
By analyzing arguments over time, you will get insights about the past developments and potential future tech trends.
The technology behind summetix ("ArgumenText") is based on several years of intense research in multiple areas of Natural Language Processing, Deep Learning and Argument Mining. The results have been published in top-tier scientific venues. Below is an overview of the most important components of our system.
Advanced machine learning techniques ensure high precision in your applications. Details in:
Argument similarity controls a precise and scalable grouping of statements.
Multilingual models are available for your language-dependent document collections. Details in:
Davide Cadamuro, AI Architekt at BMW Group IT
"With the help of the argument mining solution from the deep learning start-up summetix, we can extract essential information from social media. With the help of this, our quality assurance and product development can derive specific instructions for optimizing our products and customer experience."
Tobias Kehl, Project Lead AI Startup Rising at hessian.ai
"Working with summetix, we wanted to make a unique contribution to the 2021 federal elections in Germany. Using the company's AI technology, we were able to analyze all press coverage surrounding the elections and present viewpoints and arguments of political actors on any topic. The freely accessible tool has helped many voters to get independent and diverse information based on their own priorities. The cooperation with summetix was a lot of fun. All our requirements were met or exceeded despite a tight timeline."
Our data partner PressRelations is one of the leading service providers for digital media monitoring and qualitative media analysis and allows us to access 80,000 global, real-time updated news media sources, as well as social media sources.
We are one of the winners in the 13th round of the #StartZuschuss program of the Bayerisches Staatsministerium für Wirtschaft, Landesentwicklung und Energie. The program funds early stage startups from Bavaria with up to 36,000€.
We're honored to be included in Germany's Top 50 Startups from around 850 startups in total. summetix ranks 2nd in the category "AI and IoT" and 24th overall. The ranking is determined by analyzing all 170 German startup competitions.
We are among the 6 awardees of the "Gründungspreis+" in this year's Startup competition of the German Federal Ministry for Economic Affairs and Energy! The jury highlighted the innovation and outstanding service offer of our approach, in combination with substantial saving potential for our customers. You can read more about the competition here.
We have been selected for the highly competitive 6-week accelerator program by EY Startup Academy! Looking forward to another great opportunity to learn and accelerate our growth!